Cancellation Company Name* Your Name* First Last Email* Reason for Cancellation*Cancellation Effective Date - NOTE: Services will be cancelled on the date you request.* MM slash DD slash YYYY Please choose carefully below, as each recurring service can have additional options that show once you select which service to cancel. If you're unsure of something, please ask in advance before filling out the form. If you do not make the correct selections, some services may not be recoverable once a permanent cancellation change has been made. (Example: If you do not choose to have Google Analytics assigned to you, it may not be accessible after cancellation)Recurring services you wish to cancel* Website Services Ongoing Retainer Services Licensed Campaigns Licensed Campaign Examples: ReSearch, StartSmart, Back-to-School, Age/Stage Funnels.Please make additional corresponding selections below. Example: If you wish to cancel a Licensed Campaign, select "Licensed Campaigns" then in the additional options below, specify which licensed campaigns to cancel. If you selected Website Services, please select the corresponding options.Note: If you would like to cancel your Via subscription, please use this form.Website ServicesPlease the check web service/s you want to cancel: Hosting Domain Management Site Security Certificate (SSL) List the websites you wish to cancel here (one per line)Hosting: Do you want a copy of your website files? - NOTE: NSM cannot supply website files after cancellation has been completed.* Yes, I would like a copy of the site files No, I do not need a copy of the site files You will be provided with a single, compressed file that contains the website files as well as any database exports that relate to your site(s).When do you need your site files delivered?* On cancellation effective date Before cancellation effective date Date* MM slash DD slash YYYY Website Cancellation Notes: Your website will be removed on the date indicated, and we cannot restore it after the date. If you have indicated you would like site files, we will send them prior to this date. If you need a temporary site set up to reference/transfer content to a new site from your current site hosted with us, please indicate in the comments below. This service will essentially carry the same hosting charge.Premium Plugin Licences: With the cancellation of your website hosting you are also canceling plugin updates for certain paid, or premium, plugin(s) that were provided by North Star Marketing. In most cases, your site will continue to work, but you will not receive any updates that are released by the plugin provider. If the plugin license expires, a notice will display (or be shown in the Plugins section of the back-end). Upon expiration, you will be required to renew the license key, in order to keep receiving updates.Website Cancellation CommentsDomain ServicesList domains you wish to cancel here (one domain per line)*Would you like to transfer the domain to another registrar? Yes, I would like to transfer the domain to another registrar No, I would like to cancel the domain Alternate Email for EPP Key Code DeliveryIf you have a third-party assisting with the transfer and would prefer the EPP Key Codes be delivered to an alternative email address, please provide the email address below: Domain Transfers: When you transfer a domain, it must be unlocked first and a corresponding EPP Key Code must be generated.Domain Service CommentsOngoing Retainer Services*Unbounce subscription notice: if Unbounce is a part of your retainer services, this subscription will terminate with your cancellation request. To request copies of all eligible landing pages, please let us know in the comments section below. *Please select the name of service/s you want to cancel: Paid Search Retainer Paid Social Retainer Inbound Marketing Retainer Custom Marketing Retainer Ongoing Retainer CommentsLicensed Campaigns (e.g., ReSearch, StartSmart, Back-to-School, Age/Stage Funnels, etc.) * Disclaimer: You may elect to keep your monthly license and retain the ability to continue using all campaign assets in your marketing efforts. Cancellation requires all campaign assets for that campaign to be removed from your website and any third-party platforms (Google, Facebook, Instagram, etc.) *Please select the name of campaign/s you want to cancel: Themed Campaigns:Start Smart Start Smart Start Smart SelectionsI would like to discontinue our Start Smart: Promotional Campaign Licensing ReSearch ReSearch ReSearch SelectionsI would like to discontinue our ReSearch: Promotional Campaign Licensing Back-to-School Back-to-School Back-to-School SelectionsI would like to discontinue our Back-to-School: Promotional Campaign Licensing Switch Switch Switch SelectionsI would like to discontinue our Switch: Promotional Campaign Licensing Age/Stage Campaigns:Prospective Parent Info packet Prospective Parent Info packet Prospective Parent Info packet SelectionsI would like to discontinue our Prospective Parent Info packet: Promotional Campaign Licensing Preschool Readiness Preschool Readiness Preschool Readiness SelectionsI would like to discontinue our Preschool Readiness: Promotional Campaign Licensing Kindergarten Readiness Kindergarten Readiness Kindergarten Readiness SelectionsI would like to discontinue our Kindergarten Readiness: Promotional Campaign Licensing Elementary Overview Elementary Overview Elementary Overview SelectionsI would like to discontinue our Elementary Overview: Promotional Campaign Licensing Middle School Overview Middle School Overview Middle School Overview SelectionsI would like to discontinue our Middle School Overview: Promotional Campaign Licensing High School Overview High School Overview High School Overview SelectionsI would like to discontinue our High School Overview: Promotional Campaign Licensing Campaign CommentsAdditional DetailsWould you like to transfer current Google services to an account you own?* Yes No Not Applicable Google services include, but are not limited to: Tag Manager, Analytics, Webmaster Tools, ReCaptcha, and Adwords.I understand that by declining to transfer Google services, North Star Marketing will delete the associated accounts on the date I request below.* Yes Google Services Transfer Email* This email will be used when transferring any Google services used with the site and must be a Google Account (through Gmail or GSuite).Additional CommentshCaptcha*EmailThis field is for validation purposes and should be left unchanged.
